Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-falfurrias-texas.primarycareaid.com (hereafter referred to as “In-home Aide for Elderly Falfurrias Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Consumer Protection Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://in-home-aide-for-elderly-falfurrias-texas.primarycareaid.com. Please note that it does not extend to third-party platforms, applications, or services accessible through links on our site, as these entities have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services, becoming an authorized user.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details required for billing and payment processing.
  • Financial Information: Financial records related to services rendered or products purchased.
  • Purchase Information: Data regarding your orders, including items purchased and quantities.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our mobile applications.
  • Location Data: Geographic data from your device when utilizing location-based services.
  • Feedback: Your responses to surveys or feedback forms we may provide.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from those platforms.
  • Product Information: Details about products you interact with on our platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies and tracking pixels. Additionally, third parties might share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide personalized content. Cookies are small text files stored on your device and categorized as:

  • Strictly Necessary: Essential for the basic functionality of our platform.
  • Preference: Save user preferences and settings.
  • Analytics: Help us understand how users interact with our site, improving performance and usability.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal requirements and business needs. Once these purposes expire or upon request, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we implement robust security measures, such as:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners to handle sensitive information.
  • Regular security assessments and updates to safeguard our systems.

Children’s Privacy

Our services are not directed at individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights (Depending on Your Location)

The privacy laws applicable to us grant you certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your data.
  • Restriction: You might be able to limit our processing of your data in specific circumstances.
  • Portability: You may receive a copy of your data in a structured format for use with another service.
  • Objection: You have the right to object to certain processing activities, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.
  • Data Protection Appeals/Complaints: You can file appeals or complaints with our data protection officer or relevant supervisory authorities.

To exercise any of these rights, please contact our Data Privacy Team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through a prominent notice on our website, and updated policy versions will be readily accessible.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us:

  • Email: contact@in-home-aide-for-elderly-falfurrias-texas.primarycareaid.com
  • Mail: [Our Physical Address] (provided for your convenience)